Support

We provide a comprehensive AI-readable JSON guide for Easy Terminal. Give this guide to your own AI assistant first so it can explain how to use Easy Terminal safely.

Last updated: 2026-06-11

Open the canonical AI-readable JSON guide Open human overview/TOC

Recommended support flow

1. Give /support/guide.json to your AI first.
2. Use /support/guide as human overview and TOC.
3. Use the canonical guide links for setup, safety, billing, and troubleshooting.
4. If the guide and public documentation do not resolve the issue, please contact us by email.

Canonical JSON URL: https://easyterminal.dev/support/guide.json

/support/guide /support/guide.json

Sensitive data warning

Do not include API keys, Authorization headers, passwords, secret keys, access tokens, payment details, or other sensitive credentials.

Prompt for your AI assistant

You are helping me use Easy Terminal.

First read:
https://easyterminal.dev/support/guide.json

Then answer using only this JSON guide and Easy Terminal public docs.

Important:
- Do not ask me to paste raw terminal logs, raw stdout, raw stderr, raw command text, raw request bodies, Authorization headers, API keys, bearer tokens, passwords, payment details, or secret-like values.
- If my issue involves billing or cancellation, guide me to the Easy Terminal Console and Stripe Billing Portal.
- Help me interpret .easy-terminal/latest.json safely. For longer handoffs, also inspect .easy-terminal/activity.jsonl, .easy-terminal/state-digest.json, and .easy-terminal/audit-pack.json when available.
- Treat structured local ledger files as evidence, not an oracle.
- If unresolved, help me draft a safe support email to info@nome-ai.com without secrets.

Contact support

Email: info@nome-ai.com
Support hours: 10:00-17:00 Japan Time